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Two items disappeared

Fabriii29@fabriii29
5 Posts
#1 · March 12, 2025, 11:00 pm
Good afternoon, I had a repeated error on two of my accounts.
Two items disappeared: SSJ 3's hair on my human account and Android 21's white hair on my Majin account.
 How can I get them back? Thank you.
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GalaxyStar@dbogalaxy
25 Posts
#2 · March 14, 2025, 1:04 pm

hello, items shouldnt dissapear randomly did you do anything especific? like trowing them to the junk?

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Fabriii29@fabriii29
5 Posts
Topic Author
#3 · March 14, 2025, 9:28 pm
Hello, good afternoon, yes I know, I have two accounts and I always charge them,
 I bought the Galactic Patroller pack in this account and in the other human account 4000GXP, 
I spent the 4000 of the human without problems, but they just added the hairs of the SSJ 3 and Android 21, 
it was not enough, so I bought them with my Majin account and I sent the SSJ3 hair to my human and I kept 
the Android 21 hair for my Majin, I was able to use them for several days and everything was fine, but a 
few hours before making the post they disappeared from my two accounts, it is too much of a coincidence 
to lose just the hair, that's why I thought it would be a mistake, I hope you understand well what I want to explain, 
my English is not very good
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GalaxyStar@dbogalaxy
25 Posts
#4 · March 15, 2025, 12:14 pm

well its really weird occasion, normaly it shouldnt dissapear, only wayts to actually lose it would be

  • trowing the item out
  • trading/selling it
  • destroying by using a dogi ball and failing

well i recommend you to open a ticket at our discord and we will look towards helping you!!

join here

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Fabriii29@fabriii29
5 Posts
Topic Author
#5 · March 15, 2025, 1:50 pm
That's what I understood, that's why the situation seems so strange to me, I know the game well, I'm a "veteran" of the Taiwan server, hopefully this can be resolved, I want to continue playing without fear of losing my things, thanks for the response, I'll check how Discord works and send that ticket
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