Home - Notice - New Donation Page !!

New Donation Page !!

New Donation Page Now Available

Our new and improved donation page is now available. The new system is more efficient,
easier to use, and allows players to manage their donation orders and serial keys directly
from their account.


Go to Donation Page

Important:
DBO Galaxy is a fan-made private server created by fans for fans. Donations are voluntary
contributions to support the server. After your payment is confirmed, your donation CDK /
serial key will be shown in your order details.

How to Use the New Donation Page

Follow the steps below to complete a donation and find your serial key.

1Open the main website and click Donation

Visit dbogalaxy.com and click the Donation button
in the top navigation bar.

Click the Donation button on the DBO Galaxy website

2Accept the Donations Policy

Before entering the donation page, please read the Donations Policy carefully.
To continue, click Accept & Donate.

Accept the DBO Galaxy Donations Policy

3Choose your donation package

On the donation page, you will see all available donation packages, including
Cash Points, VIP Channels, and the
Beginner Pack. Click Add to cart under the package
you want to select.

The green cart button on the right side shows the current total amount in your cart.

Donation products listed on the donation page

4Review your cart

In My Cart, you can review the selected donation packages,
change the quantity, remove items, or apply a coupon code if one is available.
When everything is correct, click Proceed to Checkout.

Review cart and proceed to checkout

5Complete checkout and place your order

On the checkout page, fill in the required billing details, such as first name,
last name, country or region, street address, town or city, postcode, and email address.
Some fields may be different depending on your selected country.

On the right side, you can review your order and choose one of the available payment
methods for your country and currency. Currently, the donation page directly supports
EUR / Euro. More currencies may be added in the future.
After confirming everything, click Place order.

Checkout page with billing details payment methods and place order button

6Receive your serial key

Once the payment is confirmed by our system, you will see the order details,
including the product, price, payment method, and the Serial keys section.

This serial key is used inside the game Cash Shop. The first part is the card/code,
and the second part is the password/key.

Order received page showing serial key

7Open the Order Center

You can access the Order Center from the profile icon area on the
top bar of the website.

Order Center link under the profile icon

8Check your orders

In the Order Center, open the Orders tab.
You can see all donation orders connected to your account, including the order date,
status, total amount, and the View button.

Order Center showing previous orders

9View old serial keys whenever needed

Click View on any completed order to open the full order details.
Here you can check old donation serial keys again if you need them later.

Order details page showing old serial keys

Thank you for supporting DBO Galaxy

Your support helps us keep the server online, improve the project, and continue bringing
new updates to the community.


Visit the Donation Page

Private Game Shareholders Agreement

Dear players, thank you for your continuous support. From today onward, you are considered  one of its community shareholders.
This game is a non-commercial private project, created solely for personal entertainment, learning, and communication. All game data is purchased online for private use only, and is not used for any commercial activity.

By continuing, you acknowledge and agree to the following:

  1. I voluntarily support this project so that our community game can continue to operate and bring entertainment.

  2. I understand and confirm that any money I spend in this game is a voluntary donation, not a commercial transaction.

  3. I authorize the designated game administrator to allocate and manage all donated funds, and I acknowledge that these funds belong to the recipient.

  4. I share joint, non-commercial ownership of this private game with other players. This project is not intended for commercial profit.

Agreement Validity:
January 1, 2020 to December 31, 2030

Game policy

Account Management
  1. Account creation: Players may not use temporary or disposable email addresses to create accounts. If such accounts are detected, all accounts associated with the same IP will be permanently banned.

  2. Account Sharing:
    If you choose to share your account credentials (username, password, or any other access method), you accept full responsibility for any consequences, including loss of items, characters, currency, or account access.
    The staff will not restore any losses caused by account sharing.
    Players are also not allowed to blame, harass, or accuse the staff or the server for losses resulting from shared account access.
    Scams involving shared account access are the sole responsibility of the account owner.
    However, scams that occur through official in-game systems (such as the trade system) may still be investigated by the staff.

  3. Password security: Use a strong, unique password and update it regularly. Avoid using passwords shared with other platforms. Never share your login information with others to protect your account.
  4. Account protection: Do not reuse the same username and password on other private servers. Some servers may attempt to log into your account with malicious intent, protect your data.
Game Regulations
  1. Respect others: Treat fellow players with respect. Insults, harassment, and personal attacks are strictly prohibited. We strive to maintain a friendly, welcoming community.
  2. Fair Play: The use of third-party tools, cheats, plug-ins, automation scripts, exploits, or any method intended to gain unfair advantage is strictly forbidden. Violators will be immediately banned.
  3. Community Standards: Do not publish or share content involving politics, religion, pornography, violence, or any inappropriate or disruptive material. Help keep the community wholesome and enjoyable for everyone.
  4. Teamwork: Players are encouraged to collaborate in team activities, follow team rules, and contribute to a positive multiplayer experience. Actions that intentionally harm team play will be handled seriously.
  5. Safe Trading: All trades must be carried out through official in-game systems. Private or unofficial transactions are strictly prohibited and will be blocked. The team is not responsible for any loss resulting from such activities.
Penalties
  1. Warning: A first-time minor offense may result in an official warning and guidance to correct the behavior.
  2. Temporary ban: Repeated offenses or moderate violations may lead to a temporary suspension, depending on the severity.
  3. Permanent ban: Severe violations or failure to change behavior after repeated warnings will result in a permanent ban and the loss of all account privileges.

Thank you for following the game rules and creating a healthy, fair and enjoyable gaming environment.

Contact Us

If you have any questions or need assistance, feel free to reach out:

Privacy Policy

1. Information We Collect

Personal Information:
When you create an account, place an order, or contact us, we may collect information such as your name, email address, phone number, mailing address, and other relevant details.

Technical Information:
We may automatically collect certain data, including your IP address, browser type, access times, and pages viewed. This information helps us optimize website performance and improve our services.

Cookies:
We use cookies to enhance your browsing experience, analyze traffic, and deliver personalized content. You may disable cookies in your browser settings, but doing so may affect certain website features.


2. How We Use Your Information

Service Delivery:
To process orders, provide customer support, and enhance overall service quality.

Communication:
To send order confirmations, important notifications, promotional messages, and updates related to our services.

Analysis & Improvement:
To improve website functionality and user experience through the analysis of user behavior and interaction data.


3. Information Protection

Security Measures:
We apply industry-standard security practices—including encryption, firewalls, and controlled access—to safeguard your personal information during transmission and storage.

Data Retention:
We retain your personal information for as long as reasonably required by law and for legitimate business purposes.


4. Information Sharing

Third-Party Service Providers:
We may share necessary information with trusted third parties who assist in delivering specific services. These partners are bound by confidentiality and data-protection agreements.

Legal Compliance:
We may disclose personal information if required by law or when necessary to protect our rights, property, or safety.


5. Your Rights

Access & Correction:
You may request access to, correction of, or deletion of your personal information at any time. Please contact us using the details below.

Privacy Preferences:
You can manage your privacy settings and communication preferences through your account settings.


6. Updates to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page, and significant changes may be communicated to you via email.


7. Contact Us

If you have any questions or need further assistance, feel free to contact us:

Email: dbogx.support@dbogalaxy.com

Thank you for trusting us. We remain committed to protecting your privacy.

Effective Date:
Since January 1, 2020

Donations Policy

DBO Galaxy is a fan-made private Dragon Ball Online server created by fans for fans. All payments made are considered voluntary donations to support the server.

Donations are non-refundable, except in special cases such as duplicate payments, technical errors, or other verified payment-related issues. If you have any problem with a donation, you must contact our staff first so we can help resolve the issue before you open a chargeback or dispute through your bank, PayPal, card provider, or payment platform.

For purchases made through our donation store, our system verifies whether the code has been used. If it has not been used, the case may be reviewed for a refund. If it has already been used, all related accounts may be suspended or banned, and the refund will be processed afterwards to the user.

To recover access to suspended accounts after a used code has been refunded, the player must repay the full value of the used product.

Repeated refund abuse will result in increased repayment requirements, including up to double or more of the original amount for repeated offenses, and may lead to permanent bans on all related accounts if we find it necessary.