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DBO Galaxy — Custom Commissions & Ticket Guide



Custom Commissions & Ticket Guide

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Support our 3D modelers & artists — unlock freebies 🎁

How to open a Custom Commission ticket

Follow these quick steps to request Dogis, hats, masks, backpacks and more. Commissions go 100% to our modelers & artists.

1) Go to the correct channel

Discord channel to open a ticket
Find the channel where tickets are created.

2) Click the customs ticket button

Button to open a custom ticket
Click the button to create your ticket.

3) Open your ticket

Ticket number and button to open ticket
Your ticket is created — jump in!

4) What to write inside the ticket

  • Which item (Dogi, Hat/Wig, Mask, Backpack, etc.)
  • All Race/Gender or Male/Female only
  • Style, colors, references (images/links)
  • Any special requirements (physics, effects, etc.)
Example of what to write inside the ticket
Example message inside a ticket — the clearer, the faster we can proceed.

Commission Freebies

While supporting the team, you can unlock extra freebies based on what you commission. Check the latest promo table in the Discord thread.

Open the Discord thread →

© DBO Galaxy — Community Commissions


About Us

        “Dragon Ball Online” is an online role-playing game supervised by the original comic author Akira Toriyama and developed by the Korean company Ntl-inc. The game is set 250 years after the end of the story of “Dragon Ball”. This is a peaceful era, but people are still working hard to practice. However, peace is not eternal, and mysterious invaders begin to appear in the world. Players must practice and solve mysteries in this world. In June 2011, Red Heart Chili Company represented “Dragon Ball OL” and launched two versions, Taiwan and Hong Kong. Subsequently, the game gradually became known to mainland players. However, operational failures led to the closure of the Korean, Taiwan and Hong Kong servers of the game in 2013. In 2016, a German team began the repair work of “Dragon Ball Online”, which later became “Dragon Ball Online Global” ( G Server). After several rounds of deletion tests, the version reached level 70 in 2019. However, due to technical problems, the team was unable to break through the 2.0 version and eventually opened the source code. Subsequently, the private server group quickly emerged, and private development teams followed up on the operation of private servers and took on the task of repairing them. However, despite their efforts, they were unable to completely repair the game, so they began to expand the multiple gameplay and form their own special servers. In October 2021, the DBOGalaxy team was established to revive a precious game that carries the youthful memories of a generation. After a lot of hard work and testing, we completed the basic operation of the game and some bug fixes, and launched the first version of the game in January 2022. So far, the story of “Dragon Ball Online Galaxy” (GX server) has begun. However, due to the limitations of personal ability, we finally cooperated with foreign partners to form a new team-“Galaxy Star Team”, looking forward to writing the future chapter with players.

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Healthy game advice: resist bad games and refuse pirated games. Pay attention to self-protection and beware of being deceived. Moderate games are good for the brain, and addiction to games is harmful to the body. Arrange your time reasonably and enjoy a healthy life.

©1984-2026 Dragon Ball, Dragon Ball Z, Dragon Ball GT and all logos, character names and unique images are trademarks of AKIRA TORIYAMA and BIRD STUDIO / Shueisha Inc.

©2020-2026 Dragonball Online Galaxy | Galaxy Star Team  All copyrights and trademarks are property of their respective owners

Private Game Shareholders Agreement

Dear players, thank you for your continuous support. From today onward, you are considered  one of its community shareholders.
This game is a non-commercial private project, created solely for personal entertainment, learning, and communication. All game data is purchased online for private use only, and is not used for any commercial activity.

By continuing, you acknowledge and agree to the following:

  1. I voluntarily support this project so that our community game can continue to operate and bring entertainment.

  2. I understand and confirm that any money I spend in this game is a voluntary donation, not a commercial transaction.

  3. I authorize the designated game administrator to allocate and manage all donated funds, and I acknowledge that these funds belong to the recipient.

  4. I share joint, non-commercial ownership of this private game with other players. This project is not intended for commercial profit.

Agreement Validity:
January 1, 2020 to December 31, 2030
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Game policy

Account Management

  1. Account creation: Players may not use temporary or disposable email addresses to create accounts. If such accounts are detected, all accounts associated with the same IP will be permanently banned.

  2. Account Sharing:
    If you choose to share your account credentials (username, password, or any other access method), you accept full responsibility for any consequences, including loss of items, characters, currency, or account access.
    The staff will not restore any losses caused by account sharing.
    Players are also not allowed to blame, harass, or accuse the staff or the server for losses resulting from shared account access.
    Scams involving shared account access are the sole responsibility of the account owner.
    However, scams that occur through official in-game systems (such as the trade system) may still be investigated by the staff.

  3. Password security: Use a strong, unique password and update it regularly. Avoid using passwords shared with other platforms. Never share your login information with others to protect your account.
  4. Account protection: Do not reuse the same username and password on other private servers. Some servers may attempt to log into your account with malicious intent, protect your data.
Game Regulations
  1. Respect others: Treat fellow players with respect. Insults, harassment, and personal attacks are strictly prohibited. We strive to maintain a friendly, welcoming community.
  2. Fair Play: The use of third-party tools, cheats, plug-ins, automation scripts, exploits, or any method intended to gain unfair advantage is strictly forbidden. Violators will be immediately banned.
  3. Community Standards: Do not publish or share content involving politics, religion, pornography, violence, or any inappropriate or disruptive material. Help keep the community wholesome and enjoyable for everyone.
  4. Teamwork: Players are encouraged to collaborate in team activities, follow team rules, and contribute to a positive multiplayer experience. Actions that intentionally harm team play will be handled seriously.
  5. Safe Trading: All trades must be carried out through official in-game systems. Private or unofficial transactions are strictly prohibited and will be blocked. The team is not responsible for any loss resulting from such activities.
Penalties
  1. Warning: A first-time minor offense may result in an official warning and guidance to correct the behavior.
  2. Temporary ban: Repeated offenses or moderate violations may lead to a temporary suspension, depending on the severity.
  3. Permanent ban: Severe violations or failure to change behavior after repeated warnings will result in a permanent ban and the loss of all account privileges.

Thank you for following the game rules and creating a healthy, fair and enjoyable gaming environment.

Contact Us

If you have any questions or need assistance, feel free to reach out:

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Privacy Policy

1. Information We Collect

Personal Information:
When you create an account, place an order, or contact us, we may collect information such as your name, email address, phone number, mailing address, and other relevant details.

Technical Information:
We may automatically collect certain data, including your IP address, browser type, access times, and pages viewed. This information helps us optimize website performance and improve our services.

Cookies:
We use cookies to enhance your browsing experience, analyze traffic, and deliver personalized content. You may disable cookies in your browser settings, but doing so may affect certain website features.

2. How We Use Your Information

Service Delivery:
To process orders, provide customer support, and enhance overall service quality.

Communication:
To send order confirmations, important notifications, promotional messages, and updates related to our services.

Analysis & Improvement:
To improve website functionality and user experience through the analysis of user behavior and interaction data.

3. Information Protection

Security Measures:
We apply industry-standard security practices—including encryption, firewalls, and controlled access—to safeguard your personal information during transmission and storage.

Data Retention:
We retain your personal information for as long as reasonably required by law and for legitimate business purposes.

4. Information Sharing

Third-Party Service Providers:
We may share necessary information with trusted third parties who assist in delivering specific services. These partners are bound by confidentiality and data-protection agreements.

Legal Compliance:
We may disclose personal information if required by law or when necessary to protect our rights, property, or safety.

5. Your Rights

Access & Correction:
You may request access to, correction of, or deletion of your personal information at any time. Please contact us using the details below.

Privacy Preferences:
You can manage your privacy settings and communication preferences through your account settings.

6. Updates to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page, and significant changes may be communicated to you via email.

7. Contact Us

If you have any questions or need further assistance, feel free to contact us:

Email: dbogx.support@dbogalaxy.com

Thank you for trusting us. We remain committed to protecting your privacy.

Effective Date:
Since January 1, 2020

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Donations Policy

DBO Galaxy is a fan-made private Dragon Ball Online server created by fans for fans. All payments made are considered voluntary donations to support the server.

Donations are non-refundable, except in special cases such as duplicate payments, technical errors, or other verified payment-related issues. If you have any problem with a donation, you must contact our staff first so we can help resolve the issue before you open a chargeback or dispute through your bank, PayPal, card provider, or payment platform.

For purchases made through our donation store, our system verifies whether the code has been used. If it has not been used, the case may be reviewed for a refund. If it has already been used, all related accounts may be suspended or banned, and the refund will be processed afterwards to the user.

To recover access to suspended accounts after a used code has been refunded, the player must repay the full value of the used product.

Repeated refund abuse will result in increased repayment requirements, including up to double or more of the original amount for repeated offenses, and may lead to permanent bans on all related accounts if we find it necessary.

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